Legal
Terms & Conditions
Last updated: May 2026.
Who these terms cover
These terms apply to anyone using the RunThrough Coach website, app, training-plan products, 1:1 online coaching, workshops, and training nights. By using any of these services you agree to be bound by these terms.
Coaching services
Online coaching is sold and delivered through our coaching platform partner (Final Surge). A monthly subscription rolls month-to-month; a 6-month subscription runs for an upfront 6-month term. Both are subject to a 14-day cooling-off period from the date you first start coaching.
Workshops & training nights
Workshops are bookable in-person events. Once booked you can cancel for a full refund within 14 days; after that bookings are non-refundable but transferable to another runner. Training nights are free, drop-in, weather permitting — we'll let you know if a session is cancelled.
Medical & injury
Coaching, workshops, and training nights are coach-led, not medical advice. You take part at your own risk. If you have an injury, condition, or pregnancy that may be affected by running, please consult your GP first and tell your coach so the plan can be adapted.
Payments & refunds
All prices are in pounds sterling and inclusive of VAT where applicable. Payments are processed by Stripe via Final Surge. Refunds outside the cooling-off period are at our discretion — please email us to discuss.
Content
All material on this site, in the coaching hub, and in the Ask the Coach assistant is owned by RunThrough Coach or licensed to us. You may reference and link to it freely; please don't republish it elsewhere without permission.
Liability
We take coaching, safeguarding, and quality seriously, but to the maximum extent allowed by law our total liability for any claim relating to RunThrough Coach services is limited to the fees you paid us in the 12 months before the claim.
Governing law
These terms are governed by the laws of England & Wales. Any dispute is subject to the exclusive jurisdiction of the courts of England & Wales.