Privacy Policy

RunThrough Coach Ltd (formerly New Levels Coaching Ltd) ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains:

What personal data we collect and why
How we use, share, and safeguard your data
Your rights and how the law protects you

This policy applies only to our online activities on www.runthroughcoach.com and is valid for visitors to our website. It does not cover information collected offline or via different channels.

Consent

By signing up for our workshops, you consent to the terms of this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide when:

You register for an account (e.g., name, email address, telephone number, company name, address)
You contact us directly via our contact form—this may include your name, email, phone number, message contents, and attachments

How We Use Your Information

Your data may be used to:

Operate, maintain, and improve our website
Understand and analyze user behavior on our site
Develop new services, features, and functionality
Communicate with you for customer service, updates, marketing, and other purposes
Send you emails
Detect and prevent fraud

Log Files

We use log files to record visitor activity on our website. These files may include browser type, IP address, ISP, date/time stamps, referring/exit pages, and click counts. This data is used to analyze trends, administer the site, track user behavior, and gather demographic information.

Cookies and Web Beacons

We use cookies to improve user experience by storing preferences and tracking usage patterns. You can control cookies via your browser settings—opting out may affect your experience.

Advertising Partners & Third-Party Privacy Policies

Our Privacy Policy does not apply to external advertisers or websites. We encourage you to review the privacy policies of third-party ad servers. We have no control over cookies or tracking technologies used by third parties.

CCPA Privacy Rights (for California Residents)

If you're a California resident, you have the right to:

Know the categories and specific pieces of personal data we collect
Request deletion of your personal data
Opt out of the sale of your personal data

We must respond to such requests within one month. Please contact us via our contact form to exercise these rights.

GDPR Data Protection Rights (for EU/UK Residents)

You have the right to:

Access a copy of your personal data
Request corrections to inaccurate or incomplete data
Request erasure of your personal data
Restrict or object to our processing of your data
Request data portability (transfer of your data to another controller)

We will comply with any such request within one month. You can contact us via our website form.

Children’s Information

We do not knowingly collect personal data from children under 13. If you believe that a child has provided personal data, please contact us immediately and we will delete it.

Contact Information
For any questions or requests related to this Privacy Policy, please use the contact form on www.runthroughcoach.com.